Your first campaign (web app)

Before you start in the app
- You are inside a tenant with permission to create campaigns.
- You have an agent to attach — create or pick one under Agents in the app.
- You have at least one phone number and telephony connection that the wizard can use (Phone numbers and Telephony under Connectivity).
What the six steps are (in product order)
- Basics — Campaign name and core configuration (incl. agent selection as implemented in the form).
- Telephony — Pick numbers, connection, and pool/capacity where the UI enforces it.
- Audience — Define who is called (contact source / segment / upload as implemented for your tenant).
- Schedule — When dialing may run, with timezone awareness.
- Outcomes — Disposition/outcome configuration as presented in the wizard.
- Review — Pre-flight summary before you activate.

After you create the campaign
- The campaign’s detail, reporting, and monitoring live on the campaign detail page and related views. Use Campaigns in the app as the home for ongoing work.