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Integrations in the web app

Callaro web app shell highlighting Connectivity and API keys. What the static image should show: The tenant app shell with Connectivity (Phone numbers, Telephony) and Admin (API keys) visible, matching a Pro tenant. Redact internal names if needed. This help center is factual to the Callaro web application. The product does not ship an in-app wizard named “Connect HubSpot,” “Connect Salesforce,” or “Connect Zoho.” Use this article for what you can do in the UI; use Developer documentation for API keys, webhooks, and server-side integration patterns.

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Where “integration” shows up in the app

Static media slot What this section slot should show: A screenshot of Call logs with the filter bar or a webhook-related preset visible, or the Call detail header with the session id — whichever best illustrates “finding integration-related data in the list.” MEDIA: GIF — Open Call logs, apply a filter or debug preset that mentions webhook (if your tenant has the attributes), or open one session and switch to the Webhooks tab. What the GIF should show: (A) Call logs list with a webhook-related preset or filter applied, or (B) Call detail, Webhooks tab selected, one section expanded. Under ~8s loop. MEDIA: VIDEO — “Where integrations live in Callaro (tenant)” walkthrough: API keys, telephony, then one call with Webhooks tab. What the video should show: Chapters: API keys (list only, do not show secrets) → Telephony connections list → Call logs (optional) → a completed Call detail with Webhooks visible. 1440×900, narrated or captioned.

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User guides that match the app

Static media slot What this section slot should show: API keys list (keys redacted) or Telephony connections list — a concrete screen that pairs with the bullets below.
  • What gets logged (in the app) — call record, transcript, webhooks in Call detail
  • Telephony connections in the app: go to Connectivity → Telephony. A dedicated end-user article can be added later when needed.

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Developers

  • Developer home — Public API, webhooks, and integration patterns
  • The developer documentation also covers on-repo API and webhook topics.

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Replaced “CRM connect” articles

If you followed an older link: Connecting HubSpot / Salesforce / Zoho and Using Zapier in this user-guide space were not grounded in the current web app. They now carry a short deprecated notice. Use this article and developer docs instead.