Call logs (Start Here)
Call logs are where you stop guessing and start knowing. This area is built for operators to review recordings, read transcripts, understand outcomes, and debug issues with evidence.
At a glance
- The Call Logs list is the entry point for browsing sessions.
- Call Detail is a two-pane page:
- left: recording + transcript workspace
- right: insights rail (tabs)
- What you can see depends on plan and role (some debug tabs are internal-only).
Where to go next
- Browsing sessions? Go to Call logs list
- Reviewing one call deeply? Go to Call detail
- Want recordings/transcripts basics? Use:
Next: open call logs
Start with the list page, then use call detail for evidence-based debugging.