Call logs (Start Here)
Call logs are where you stop guessing and start knowing. This area is built for operators to review recordings, read transcripts, understand outcomes, and debug issues with evidence.
At a glance
- Call logs is the entry point for browsing sessions in the app.
- Call details is a two-pane layout on large screens: left: recording and transcript (with a sticky header and search), right: Call Insights (tabbed: Details, Webhooks, Cost, Analysis, and role-dependent tabs; extras can appear under More when there are many).
- Export history lives with exports (each completed job can be opened for progress and download).
- What you can see depends on plan (Pro list columns/filters), role (debug presets, call-type filter, internal tabs), and raw JSON scope on Raw data (sanitized vs internal).
Where to go next
- Browsing sessions? Go to Call logs list
- Reviewing one call deeply? Go to Call detail
- Want recordings/transcripts basics? Use:
Next: open call logs
Start with the list page, then use call detail for evidence-based debugging.