> ## Documentation Index
> Fetch the complete documentation index at: https://help.callaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations in the web app

# Integrations in the web app

![Callaro web app shell highlighting Connectivity and API keys.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/crm-integrations/integrations-in-the-web-app.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=7035e2c88cd3b7e991fa552ab82c5a80)

**What the static image should show:** The tenant app shell with **Connectivity** (Phone numbers, Telephony) and **Admin** (API keys) visible, matching a Pro tenant. Redact internal names if needed.

This help center is **factual to the Callaro web application**. The product does **not** ship an in-app wizard named “Connect HubSpot,” “Connect Salesforce,” or “Connect Zoho.” Use this article for **what you can do in the UI**; use **[Developer documentation](https://developers.callaro.ai)** for API keys, webhooks, and server-side integration patterns.

## Where “integration” shows up in the app

| Area in the UI | Where to find it | What it is for |
| - | - | - |
| **API keys** | **Admin** → **API keys** | Manage tenant (or org-scoped) API keys the **Public API** uses. Gated for users who may manage API keys. |
| **Phone numbers** | **Connectivity** → **Phone numbers** | Numbers, pools, and assignment — **outbound** capacity lives here with campaigns. |
| **Telephony** | **Connectivity** → **Telephony** | Create and edit **telephony connections** (provider configuration, health, capacity). |
| **Call logs** | **Monitor** → **Call logs** | **Filters** and **debug presets** include webhook-related session fields (e.g. sessions that **called** a post-call webhook or had **webhook failures**) when the backend exposes those filter attributes. |
| **Call detail — Webhooks** | Open a session from Call logs (two-pane detail) | The **Webhooks** rail shows **inbound webhook logs**, **pre-call** / **post-call** delivery metadata, and error expansion when the backend returns metrics. Empty state: “Pre-call API and post-call webhook logs appear here when webhooks are configured.” |
| **Getting started** | **Getting started** page, or the checklist on **Dashboard** | **Onboarding checklist** — steps **auto-complete** when detected. Not a “CRM connect” list. |
| **Partner integrations** (partners) | For partner orgs, where the app lists partner integration credentials | **Partner** integration credentials (API/stream style configuration). Not the same as tenant “CRM” OAuth screens. |

![Static media slot](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/crm-and-integrations/slot-01.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=60194ed01cf0c62197b9985ea6bcff6d)

**What this section slot should show:** A screenshot of **Call logs** with the filter bar or a webhook-related **preset** visible, or the **Call detail** header with the session id — whichever best illustrates “finding integration-related data in the list.”

![MEDIA: GIF — Open Call logs, apply a filter or debug preset that mentions webhook (if your tenant has the attributes), or open one session and switch to the Webhooks tab.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/crm-and-integrations/slot-01.gif?s=074845bd7e8fe57f52f332de8da24d43)

**What the GIF should show:** (A) Call logs list with a webhook-related **preset** or filter applied, or (B) Call detail, **Webhooks** tab selected, one section expanded. Under \~8s loop.

![MEDIA: VIDEO — “Where integrations live in Callaro (tenant)” walkthrough: API keys, telephony, then one call with Webhooks tab.](https://mintcdn.com/callaro-docs/1fJs_sKJdgiwY8nj/media/crm-and-integrations/slot-01.mp4?fit=max\&auto=format\&n=1fJs_sKJdgiwY8nj\&q=85\&s=d5096de771f4ff0d0fa39fecb1400a57)

**What the video should show:** Chapters: **API keys** (list only, do not show secrets) → **Telephony connections** list → **Call logs** (optional) → a completed **Call detail** with **Webhooks** visible. 1440×900, narrated or captioned.

## User guides that match the app

![Static media slot](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/crm-and-integrations/slot-02.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=ce16f32caa7e354ed04298adb0ee3dc3)

**What this section slot should show:** **API keys** list (keys redacted) or **Telephony connections** list — a concrete screen that pairs with the bullets below.

* [What gets logged (in the app)](https://help.callaro.ai/crm-and-integrations/what-gets-logged.md) — call record, transcript, webhooks in **Call detail**
* **Telephony connections** in the app: go to **Connectivity → Telephony**. A dedicated end-user article can be added later when needed.

## Developers

* [Developer home](https://developers.callaro.ai) — Public API, webhooks, and integration patterns
* The developer documentation also covers on-repo API and webhook topics.

## Replaced “CRM connect” articles

If you followed an older link: **Connecting HubSpot / Salesforce / Zoho** and **Using Zapier** in this user-guide space were **not** grounded in the current web app. They now carry a short **deprecated** notice. Use **this article** and **developer docs** instead.

* [Connecting HubSpot](https://help.callaro.ai/crm-and-integrations/connecting-hubspot.md) (deprecated)
* [Connecting Salesforce](https://help.callaro.ai/crm-and-integrations/connecting-salesforce.md) (deprecated)
* [Connecting Zoho](https://help.callaro.ai/crm-and-integrations/connecting-zoho.md) (deprecated)
* [Using Zapier](https://help.callaro.ai/crm-and-integrations/using-zapier.md) (deprecated)


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