> ## Documentation Index
> Fetch the complete documentation index at: https://help.callaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign detail by lifecycle

# Campaign detail by lifecycle (draft vs running vs ended)

Open any campaign from **Campaigns** — the screen is **not** one static layout. The app picks a **layout** from the campaign’s **status**:

| Layout (what you see) | Statuses it applies to |
| - | - |
| **Draft** | Draft |
| **Active** (live run) | Scheduled, running, paused |
| **Ended** (report-style) | Finished states — **completed**, **failed**, **cancelled**, and any other terminal state your workspace uses |

So **one place in the app** (the campaign you opened) changes major sections as the campaign moves through its lifecycle. You can also use the **Overview**, **Tasks**, and **Report** areas when the app shows them; the main organization is still **by status**, not a generic static page.

## Access, tenant, and roles

* From **Campaigns**, open a campaign; use **back** to return to the list.
* **Tenant**: If no tenant is selected, you may see a prompt to **choose a tenant** from the header; full data loads after selection.
* **Latency metrics** (where shown on analytics or report): some organizations only show certain latency or telephony deep metrics to **administrator** or **support** roles. Others may see the same page with fewer widgets.

## At a glance — what each mode shows

* **Draft** — **Draft** stage: readiness, configuration recap, and audience preview when preview data is available. **Edit** opens the **campaign builder** (same flow as creating a campaign, loaded for this campaign). A dedicated “edit” entry in the app may still send you through that builder.
* **Active** — **Running** stage: live progress, **dispatch health**, the task list, and automatic refresh while the campaign is scheduled, running, or paused. **Refresh** in the header loads a full snapshot.
* **Ended** — **Completed** stage: report-style blocks (funnel, analysis, results tables, print or PDF, etc. — see reporting guides). **Failed** and **cancelled** campaigns use this same ended layout, not the draft or running layout.

## Tabs: Overview, Tasks, Report

The campaign page can focus **Overview**, **Tasks**, or **Report** depending on what the app supports for that campaign. Use these when you have a **bookmark** or **alert** that points at a specific section; the same lifecycle-appropriate content appears underneath.

## Header actions (non-draft)

For **active** and **ended** campaigns, the header can show **Refresh** (not for draft) and a **menu** of actions: start, pause, cancel, clone into a new campaign, export, **Save template**, and similar — exact items depend on **status**.

## After the main content

The page can also show:

* **CSV upload** follow-up when a staged upload is linked to the campaign.
* **Number pool health** when the campaign uses multiple **from** numbers: per-number attempt and answer stats and links to each **phone number** record.

These appear **below** the main draft, run, or report block for the same campaign.

## Operator note: “tabs” vs lifecycle

* Prefer asking **“What status is this campaign?”** — that determines the **layout** you see.
* Use **Overview / Tasks / Report** when you need to land on a specific part of the page; the layout still follows **draft → active → ended** rules.

![Campaign detail header and status.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/campaigns/campaign-detail-header.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=88831ca434e2538258fb48021c750435)

![Campaign detail lifecycle modes for draft, active, and ended campaigns.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/campaigns/campaign-detail-three-modes.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=018f3abdd5f18f1a03f643155debdf89)

**Next: pick the right state guide**

Match the in-app **status** to the guide below.

* [Draft](https://help.callaro.ai/campaigns/campaign-draft-detail.md)
* [Scheduled / Running / Paused](https://help.callaro.ai/campaigns/campaign-live-monitoring.md)
* [Completed / Failed / Cancelled (ended report view)](https://help.callaro.ai/campaigns/campaign-reporting.md)


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