> ## Documentation Index
> Fetch the complete documentation index at: https://help.callaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign dashboard overview

# Operator dashboard (campaign health at a glance)

> Use the main **Dashboard** in the app shell. The “campaign dashboard” in operator terms is the **Right now** band plus **Running campaigns**, with **date-scoped** analytics **below** those realtime sections.

![Dashboard Right now section with live tiles.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/campaigns/dashboard-right-now-band.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=ce96118c9fceb938152b05a6b2ce17d5)

Use this page to answer **is the system healthy right now?** and **where should I click next?** It mixes **realtime** tiles (independent of the date picker) and **date-filtered** analytics (usage, outcomes, and charts — controlled by the dashboard’s date range and presets).

### Access

* Open **Dashboard** from the main navigation (or your app’s home for operators).
* **Tenant**: The dashboard uses the same **select a tenant** pattern as other tenant data: pick a tenant in the header when required so stats and sections load.

## At a glance (dashboard bands)

* **Right now** — realtime band (**Live state**): **Alerts** → **Live now** (four tiles) → a **two-column** row with **Running campaigns** and **Telephony health**. This band is **not** tied to the analytics date picker. **Live now** notes in the UI that it is *independent of the date filter*.
* **Analytics period** — second band (after a tenant is selected and stats load): date picker in the header, summary stat cards (calls, usage, duration, errors), charts, **Call outcomes**, **Agents with most tool errors** (when data exists), **Recent calls**, and more. The range comes from the dashboard’s date controls.
* **Account state** — third band: inventory-style stats (agents, phone numbers, DNC size), then **Credit runway** and **Compliance** side by side.
* **Setup & shortcuts** — fourth band: quick links (create agent, add number, tool library, usage, and more).

## Live now tiles (realtime)

The **Live now** card has **four** tiles. Each value links to a clear next step:

| Tile | Where it takes you |
| - | - |
| **Calls in progress** | **Call logs** filtered to in-progress calls |
| **Running campaigns** | **Campaigns** filtered to **Running** |
| **Active agents** | **Agents** (subtitle: **Last 10 minutes**) |
| **Scheduled / pending** | **Campaigns** filtered to **Scheduled** (or similar pending state) |

Subtitles remind operators these are **tap to view** deep links into filtered lists.

![Live now four tiles on dashboard.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/campaigns/dashboard-live-now.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=0afca5b222a66eb068e5522510fed8d2)

## Running campaigns board

**Running campaigns** lists **active and scheduled outbound** rows from the dashboard. When **empty**, the card shows an empty state and a **New campaign** link to start a campaign.

When campaigns exist, each row:

* **Opens that campaign** when you click it.
* Shows **name**, **status** badge, **done out of total** tasks, **failed** count, **progress** (one decimal), and a progress bar.
* **Highlights risk**: if **failed tasks are a high share of total** (roughly more than one in five), the card shows a **warning** icon and a **strong** progress bar color; otherwise a normal accent.

A **View all** action in the card header goes to the full **Campaigns** list.

![Running campaigns board with campaign progress and failure indicators.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/campaigns/dashboard-running-campaigns-board.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=5de9624583d0cea26794d689737378ab)

## What to do next (common operator paths)

* If something is running: open **[Campaign detail (by lifecycle)](https://help.callaro.ai/campaigns/campaign-detail-by-lifecycle.md)** for that campaign from **Campaigns**.
* If nothing is dialing: start with **[Troubleshooting: not dialing](https://help.callaro.ai/campaigns/wizard-troubleshooting-not-dialing.md)**.
* If a campaign has finished: use **[Campaign reporting](https://help.callaro.ai/campaigns/campaign-reporting.md)** and the **Report**-style content on the campaign page for finished states.
* For the **full list** and CSV export: **[Campaigns list](https://help.callaro.ai/campaigns/campaigns-list.md)** — from **Campaigns** in the main navigation.

> [!TIP]
>
> **Pro tip: drill on “failure rate”, not “volume”**
>
> A campaign can be busy and still broken. The running board and detail views surface **failed task counts** and **dispatch health**; use those before celebrating throughput.

**Next: understand campaign detail states**

The campaign page changes by lifecycle. Use the right mental model.

* [Campaign detail by lifecycle](https://help.callaro.ai/campaigns/campaign-detail-by-lifecycle.md)
* [Live monitoring](https://help.callaro.ai/campaigns/campaign-live-monitoring.md)
* [Reporting](https://help.callaro.ai/campaigns/campaign-reporting.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.