> ## Documentation Index
> Fetch the complete documentation index at: https://help.callaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Call logs list

# Call logs list

![Call logs list page with sessions.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/call-logs/list-default.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=bcb2df26bc7889d77e15d6be0dd78226)

The **Call logs** list is your session browser. It is built for fast triage: find the call, open it, and get evidence.

## At a glance

* **Search** sessions (the query is sent to the list with pagination and sort).
* **Filters** use structured filters from the backend; which fields exist varies. **Pro** plans keep campaign and contact task filters; **non-Pro** plans may hide those options in the app.
* **Export CSV** starts a job from your current search, filters, and selection, then takes you to that export’s progress page. **Export history** is available from the page header.
* **Row selection** supports exporting the current selection or all matching rows across pages (when that mode is available).
* **Run analysis** opens the analysis dialog for that session (row menu).
* **Superadmin** may see a **Type** control (pipeline vs. realtime) for conversation mode.
* **Debug presets** (tool calls, webhooks, missing recording or transcript, slow voice-to-voice, and similar) are shown only to **superadmin** and **platform\_admin** / **platform\_support**, and only when the backend exposes the needed filter fields.

## How to use the list like an operator

### Search

The search box updates the list together with filters and pagination. Use it for fast lookup alongside column sort when the backend marks fields sortable.

### Filters (why availability varies)

Filter fields come from the server for voice sessions. The app applies **Pro** gating: on non‑Pro plans, filters tied to campaign or contact task fields may be removed. Some latency-style filters only appear if the backend exposes them.

### Debug presets (platform staff + superadmin)

**Superadmin**, **platform\_admin**, and **platform\_support** can use **Debug presets** when the required filter fields exist. Presets include patterns such as tool calls, failed tool calls, webhook activity and failures, trace errors, missing recording or transcript, slow voice-to-voice, and unknown-caller (sentinel contact).

### Call type filter (superadmin only)

**Superadmin** can set **Type** to **All**, **Pipeline**, or **Realtime** (maps to conversation mode in filters). Other roles do not see this control.

## Columns (what matters)

Typical **default-on** columns (often for Pro tenants) include: **Started**, **Status**, **Direction**, **Provider**, **Agent**, **Duration**, **Recording**, **Cost**, and (Pro) **Contact**, **Campaign**, **Campaign outcome**. Additional or optional columns can include **From**; **Variant**, **Issue**, **Call SID**, **ID** (session id with copy), **UUID**, **Stream Ref**, **Ended**, **Summary**, **Follow-up**; **Tenant** appears only for **superadmin** and is on by default in that view.

**Non‑Pro** plans hide Pro-only **columns**: Contact, Campaign, Campaign outcome, Variant, and Issue.

## Row actions

* **Open session:** open a row (or the row’s view action) to go to **Call details** for that session.
* **Recording** column: play or open when a recording is available.
* **ID** column: session id (copy and related actions, per the app).
* **Row menu:** **Run analysis** (opens the analysis dialog for that session).
* **Bulk bar:** **Export CSV** for the current selection or for **all pages** when that mode is on.

**Next: open call detail**

Call detail is where the transcript, webhooks, cost, and analysis live.

* [Call detail](https://help.callaro.ai/call-logs-and-reporting/call-detail-start-here.md)
* [Exports](https://help.callaro.ai/call-logs-and-reporting/call-log-exports.md)
* [Contact detail](https://help.callaro.ai/contacts/contact-detail-page.md)


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