> ## Documentation Index
> Fetch the complete documentation index at: https://help.callaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding taxes

# Taxes as shown in the app (GST, summaries, invoices)

**Usage** states that tenant amounts **exclude GST** and that **Invoices** include GST where applicable.

On **Billing** **Overview**, when GST applies to INR balances, the hero may show usable credit **excluding** a stated GST rate, and a **GST Breakdown** alert explains how much of the balance is GST vs usable credit for calls. The recharge flow may label **Credits to add** as base before GST and show the total you will pay including GST at checkout.

**Invoices** list includes a **Tax** column. Invoice detail **Amount summary** uses the tax label returned for the document (often **Tax (GST)**). Indian GST may be split into **CGST** / **SGST**, **CGST** / **UTGST**, or **IGST** depending on the invoice. Alerts can include **Tax Note**, **Tax treatment**, **Reverse charge** (same treatment as on the PDF), and **Exchange Rate** when FX applies. Line items may show **Tax Rate** and **Tax Amt** when the invoice is configured that way.

Seller and buyer tax registration details are maintained on the **billing entity** edit screen for your organization when you have access.

![Billing Overview showing GST breakdown on the credit balance card.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing/understanding-taxes.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=c986513e6056d8fdc8926d032a8513ea)

![MEDIA: GIF — Open recharge dialog showing base before GST and total with GST line.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-01.gif?s=af30b298c6310290e382a5544e088230)

![MEDIA: VIDEO — Usage subtitle pan + invoice Amount summary with IGST or CGST/SGST rows.](https://mintcdn.com/callaro-docs/1fJs_sKJdgiwY8nj/media/billing-and-account/slot-01.mp4?fit=max\&auto=format\&n=1fJs_sKJdgiwY8nj\&q=85\&s=d899c22ad4aabc548e4dbb1c18a2acef)

## Reverse charge and tax notes

**Tax Note** can show multi-line explanatory text. **Reverse charge** appears as a prominent alert when it applies. **Tax treatment** shows a readable tax code for the invoice.

![MEDIA: STATIC — Tax Note alert with multi-line text.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-01.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=e9a985078963ee46f04e2c9c9d1feef6)

![MEDIA: GIF — Scroll from Line items to Tax Note / Reverse charge.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-02.gif?s=3ed68a525b24a173060670e5baf413fa)

![MEDIA: VIDEO — Invoice where only Tax total shows vs full GST component breakdown.](https://mintcdn.com/callaro-docs/1fJs_sKJdgiwY8nj/media/billing-and-account/slot-02.mp4?fit=max\&auto=format\&n=1fJs_sKJdgiwY8nj\&q=85\&s=27b26dad863d2ae05ade2ee6c8ae3c35)

## Bill To (buyer) on invoices

The **Bill To** card shows the buyer name, address, **Email**, and **GSTIN** when present. The buyer name may link to edit the **billing entity** when your permissions allow.

![MEDIA: STATIC — Bill To with GSTIN line.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-02.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=b34b5b224788e938681665e7191a8385)

![MEDIA: GIF — Click buyer name link → billing entity edit (permissions permitting).](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-03.gif?s=30659efe0060a0add8eeb024ab2a982a)

![MEDIA: VIDEO — Compare seller GSTIN block vs buyer GSTIN.](https://mintcdn.com/callaro-docs/1fJs_sKJdgiwY8nj/media/billing-and-account/slot-03.mp4?fit=max\&auto=format\&n=1fJs_sKJdgiwY8nj\&q=85\&s=68eb9bbd9caa67e2ab9b109281f884fe)


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