> ## Documentation Index
> Fetch the complete documentation index at: https://help.callaro.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Inviting and removing team members

# Workspace users: invite, activate, deactivate

Open **Users**. The title is **Users** or **Partner users** depending on context. You need a tenant selected for tenant-scoped lists; partner lists may work without a tenant. The subtitle explains roles and activity and that you can activate, deactivate, or resend links.

Use **Invite User** to send an invitation email. Choose a role: **Tenant Admin**, **Tenant Operator**, or **Tenant Viewer**, then **Send Invitation**.

For partner organizations, **Add partner user** invites someone with **Partner Admin**, **Partner Operator**, or **Partner Viewer**. Navigate to the partner user directory from **Users** when your org uses partner scope.

From each user’s row menu you can **Resend confirmation link**, **Send reset password link**, **Deactivate** (with a confirmation naming the email), or **Activate** (with confirmation). There is no “delete user forever” control—lifecycle is invitation plus activate and deactivate.

![Callaro Users page with Invite User for tenant team management.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing/inviting-and-removing-team-members.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=05044c64a01580052f6bc85cbc2a315e)

![MEDIA: GIF — Open Invite User, choose Tenant Operator, Send Invitation.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-01.gif?s=af30b298c6310290e382a5544e088230)

![MEDIA: VIDEO — Row ⋮ menu: Deactivate → confirm → user shows inactive state.](https://mintcdn.com/callaro-docs/1fJs_sKJdgiwY8nj/media/billing-and-account/slot-01.mp4?fit=max\&auto=format\&n=1fJs_sKJdgiwY8nj\&q=85\&s=d899c22ad4aabc548e4dbb1c18a2acef)

## Partner users vs tenant users

**Partner users** is the directory when you are managing the partner org without a tenant context. **Add partner user** appears for partner admins on that list. Tenant **Users** requires a selected tenant for most platform roles.

![MEDIA: STATIC — Partner users title with Add partner user.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-01.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=e9a985078963ee46f04e2c9c9d1feef6)

![MEDIA: GIF — Move between tenant Users (tenant selected) and partner Users.](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-02.gif?s=3ed68a525b24a173060670e5baf413fa)

![MEDIA: VIDEO — Same person as partner admin vs tenant admin (role context).](https://mintcdn.com/callaro-docs/1fJs_sKJdgiwY8nj/media/billing-and-account/slot-02.mp4?fit=max\&auto=format\&n=1fJs_sKJdgiwY8nj\&q=85\&s=27b26dad863d2ae05ade2ee6c8ae3c35)

## Platform staff (separate from tenant team)

Superadmins may see **Add platform user** and a dedicated **Platform users** directory. Ordinary tenant billing and team management use **Users** and **Partner users**; platform staff are managed separately.

![MEDIA: STATIC — Platform users page header (if your role can open it).](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-02.png?fit=max\&auto=format\&n=Rn-efrjnSIS1s0ID\&q=85\&s=b34b5b224788e938681665e7191a8385)

![MEDIA: GIF — Add platform user dialog (superadmin demo).](https://mintcdn.com/callaro-docs/Rn-efrjnSIS1s0ID/images/billing-and-account/slot-03.gif?s=30659efe0060a0add8eeb024ab2a982a)

![MEDIA: VIDEO — Tenant Users vs Platform users navigation.](https://mintcdn.com/callaro-docs/1fJs_sKJdgiwY8nj/media/billing-and-account/slot-03.mp4?fit=max\&auto=format\&n=1fJs_sKJdgiwY8nj\&q=85\&s=68eb9bbd9caa67e2ab9b109281f884fe)


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